Conversational AI and the Future of Customer Experience in Indonesia

Watch this insightful panel discussion featuring industry experts with Rizki Suluh Adi of GoPlay, Fajar A. Budiprasetyo of HappyFresh, Dr. Sam Li of KUPU ID, Faisal Heswara of Valbury Asia Group and moderator Divya Jagwani @MoEngage_Global where they uncover The Future of Customer Engagement: Powering Meaningful Engagement & Retention Through Data Analytics and Insights.

As AI continues to evolve, how do we measure the success and effectiveness of AI-driven personalization regarding customer satisfaction, engagement, and overall business growth? In this video, experts from PharmEasy, Vodafone Idea, and Times Internet discuss the role played by AI-powered tech and the trends and advancements likely to shape the future of personalization.

Learn How to Implement the Right Martech Stack with Edward Killian, Chief Marketing officer - Blibli