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Courses & Workshops to Master CLM

Learn & apply customer lifecycle management frameworks to boost growth, engagement & retention

Built by B2C growth leaders
Invest in your personal and career growth through valuable courses in CLM, built by B2C growth leaders
Show off your skills
Proudly display certifications on your LinkedIn profile to let your network know about your expertise!
Apply your skills
Brainstorm and apply your CLM strategy with peers by attending our industry leading workshops
The Growth academy and CELP workshops are a one stop solution for anyone who wants to be a better b2c growth marketing manager handling CRM, campaigns, analytics & overall engagement, retention & lifecycle marketing.
Level up your CLM skills
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Topics covered in the framework

Customer Lifecycle & User Journey
Onboarding & Activation
Reputation & Habituation
Churn management & Resurrection

Workshops

Check out our past workshops

Be a part of the growing tribe of CELP-ers. Participate in the next CELP workshop at a city near you.

Dubai
CELP
Dubai
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Jakarta
CELP
Jakarta
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Delhi
CELP
Delhi
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Bangalore
CELP
Bangalore
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Mumbai
CELP
Mumbai
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Australia
CELP
Australia
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Upcoming CELP Events

Check out the upcoming CELP workshops here. We may be coming to a city near you!

The Workshop Experience

Before the workshop
  • Accepted participants get access to video based learning material
During the workshop
  • Participants apply the frameworks to specific CLM stages & problems
  • Small groups are formed and ideas are brainstormed with peers
  • Each group presents their best solutions, and feedback/inputs are gathered from the larger group
  • Upon completion, physical certificates are awarded (and digital copies for Linkedln!)
After the workshop
  • Participants network over drinks, food and conversations after an intense afternoon of learning and strategizing!

What Are Members Saying About CELP

Don’t take our word for it. Trust what our members are saying.

When I came in, it was like “I belong to a particular company”, but now I know about how five more companies work, or how five more industries work, or how their CRM work.

Uzair Hamid
Uzair Hamid
Former Global Head of CRM, Rain

"Comprehending the hurdles faced and exploring solutions employed by other sectors was deeply intriguing. CELP provided a valuable opportunity to broaden my perspective and gain further insight."

Isamar Fontes
Isamar Fontes
Data Platforms Lead

"CELP offered an engaging platform for collaboration and brainstorming, particularly on key challenges in the CRM domain. It fostered dialogue and encouraged a shared understanding of issues in an interactive manner."

Julie Hutton
Julie Hutton
CRM and Consumer Analytics Lead

"CELP didn't just spoon-feed us instructions, instead, it empowered us to apply the knowledge we gained. It wasn't a one-size-fits-all approach, rather it provided practical applications that we could individually adapt."

Rebecca O'Malley
Rebecca O'Malley
Connected Audience Marketing Manager

It’s an experiential program and I was sure that I’ll be meeting a lot of intellectual people who want to learn something, who want to try new approaches to solve real-life problems.

Karan Gandhi
Karan Gandhi
Head Revenue - Wynk and Xstream

Apart from the networking opportunities, the content is top-notch and can be practically applied to the work you’re doing and the problems you’re working on.

Harkirat Singh
Harkirat Singh
Product & Growth Manager

It was great to interact with people from different markets and get to understand the nuances of their customer engagement strategies.

Nilanjana Chatterjee
Nilanjana Chatterjee
Data Analytics & Insights Director

I learned how to build a habit through customer engagement, which was very interesting to me. This is the first time I’ve explored that.

Vibhav Gaur
Vibhav Gaur
Vice President - Digital Marketing

The community is always helping us get more insights in terms of what is happening in the market.

Renjith Krishna
Renjith Krishna
Head of Growth

Ready to Grow?

Fill out this form to apply to get access to the CLM course and get waitlisted for a future CELP cohort.