How Starbucks Uses Single View of Customers to Drive Hyper-personalization

In this video, Sandeep Varaganti, CEO of JioMart talks about: - Evolution of eCommerce - Interplay between the offline and online business model - Technology and Logistics: Cornerstones of a good omnichannel customer experience Watch the full video to know more!

In the 3rd part of this 4-part video, Pratik Pal of Tata Digital talks about creating an end-to-end seamless customer experience on the super app and how growth vs profitability is not even a debate. It's always growth with profitability! Part - I, II, and IV are linked in the section below.

Watch our experts talk about navigating the personalization problem whether as a start-up, an SMB, or an enterprise.

Are personalization efforts getting too intrusive? With cookies on the way out, how can marketers maintain personalized experiences in a privacy-focused era while respecting consumer preferences and leveraging zero and first-party data? Explore the dynamic debate between Personalization and Privacy with industry experts Sarah Miles (Senior Privacy Officer, Australian Broadcasting Community), Guillaume Papillon (Head of Marketing, Mable), Richard Knott (GM, ANZ, InfoSum), and Nick Eshkenazi (Chief Digital Officer, Prezzee) as they delve into the realm of Responsibly Curating Customer Experiences.