Frequently Asked Questions
Need something cleared up? Here are some common questions about CELP.
General FAQ’s
What is CELP?
CELP [Customer Engagement Leadership Program] is a community aimed to equip you with the skills and knowledge required to grow your career in CRM and Growth. Becoming a growth leader requires a holistic understand…
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Once you apply to join the club, you will receive notifications about CELP cohort-based courses, among other updates. You become a CELP Club insider once you join a cohort and that unlocks all of the club benefits.
How do I get in?
Once you apply to join the club, you will receive notifications about CELP cohort-based courses, among other updates. You become a CELP Club insider once you join a cohort and that unlocks all of the club benefits.
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Once you apply to join the club, you will receive notifications about CELP cohort-based courses, among other updates. You become a CELP Club insider once you join a cohort and that unlocks all of the club benefits.
What will I learn?
You’ll learn the frameworks for customer lifecycle management that you can practically apply to your brand. You will also get an understanding of how engagement strategies change as the customer moves from one…
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Once you apply to join the club, you will receive notifications about CELP cohort-based courses, among other updates. You become a CELP Club insider once you join a cohort and that unlocks all of the club benefits.
Why did you build the program?
The concept of growth led by customer engagement and retention is not new. The top 1% businesses focus on building long-lasting relationships with existing customers more than acquiring new ones.
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Once you apply to join the club, you will receive notifications about CELP cohort-based courses, among other updates. You become a CELP Club insider once you join a cohort and that unlocks all of the club benefits.
Who is this program for?
If you’re a CRM, retention, or growth manager at a consumer brand and your role involves driving customer lifetime value through engagement and retention, this program will help you amplify what you do.
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Once you apply to join the club, you will receive notifications about CELP cohort-based courses, among other updates. You become a CELP Club insider once you join a cohort and that unlocks all of the club benefits.
How is this program structured?
Learn the customer lifecycle stages from a practical standpoint. Understand why companies struggle with bridging the gap between acquisition and retention even though it seems straightforward on the surface.
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Once you apply to join the club, you will receive notifications about CELP cohort-based courses, among other updates. You become a CELP Club insider once you join a cohort and that unlocks all of the club benefits.
Why did you build the program?
The concept of growth led by customer engagement and retention is not new. The top 1% businesses focus on building long-lasting relationships with existing customers more than acquiring new ones.
Read more
Once you apply to join the club, you will receive notifications about CELP cohort-based courses, among other updates. You become a CELP Club insider once you join a cohort and that unlocks all of the club benefits.
Who is this program for?
If you’re a CRM, retention, or growth manager at a consumer brand and your role involves driving customer lifetime value through engagement and retention, this program will help you amplify what you do.
Read more
Once you apply to join the club, you will receive notifications about CELP cohort-based courses, among other updates. You become a CELP Club insider once you join a cohort and that unlocks all of the club benefits.
Still have questions?
Please drop a note to our team and we will be happy to help.