Customer Engagement Leadership Program

Kuala Lumpur

September 25, 2025

Kuala Lumpur
Sept 25, 2025 | 9 AM - 5 PM

Save Your Seat

Live CLM workshop

Live in-person workshop on Customer Lifecycle Management (CLM)
Get certified as a CLM expert!
Learn from real-world examples from industry leaders
Learn & apply proven CLM frameworks
Brainstorm your CLM strategy with industry peers
Connect & Network with your peers and industry experts over a curated lunch and refreshments
Globally loved format (500+ past participants globally!)

Get ahead of the limited seats and save your spot NOW

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Customer Lifecycle & User Journey

Onboarding & Activation

Reputation & Habituation

Churn management & Resurrection

Learn to approach customer engagement strategically. Get face time with industry peers and mentors.

Learn the frameworks to make a meaningful impact to your product’s growth and build your growth muscles.

Become a part of an exclusive group and tap into the expertise of the larger community when required.

Workshop Mentors

Get real life insights from industry experts!

Gavin Fong

Head of Marketing Automation

Gavin Fong

Head of Marketing Automation

Dipti Khalate

Head of Growth

Dipti Khalate

Head of Growth

Before the workshop

During the workshop

Participants apply the frameworks to specific CLM stages & problems
Small groups are formed and ideas are brainstormed with peers
Each group presents their best solutions, and feedback/inputs are gathered from the larger group
Upon completion, physical certificates are awarded (and digital copies for Linkedln!)

After the workshop