ABOUT
Customer Retention – How to Get It Right
In the ever-changing economic landscape, brands are now prioritising retention over acquisition but what does it take to have an effective retention strategy?
Hear from our industry leaders as we dig into what led to growth of their brands and how they mastered customer retention.
Join us at The Ivy Spinningfields Manchester, as we invite leaders to share stories, discuss strategies and teach frameworks on customer engagement and growth.
Moderator
Nicola Fox
Former Head of CRM for Missguided
and Holland & Barrett
Previous Attendees
Previous Attendees
Why Attend?
5 Reasons You Should Attend This Event
1. Expert insights from leaders: We invite industry leaders from innovative brands to share their growth stories, experiences and learnings.
2. Strategic discussion on engagement & retention: Join the conversation on how to drive customer engagement and retention during economic downturn.
3. 1:1 networking with high-calibre people: Meet and converse with leaders from digital-first brands, share ideas, and gain valuable insights for your own business.
4. Some of the best food Manchester has to offer: We promise interesting conversations and delicious food and drinks at The Ivy Spinningfields’ private dining room.
5. Invite-Only Roundtable: An invite-only format assures high-quality and exclusive content in a strict ‘Chatham House Rules’ setting.
SCHEDULE
Conference Agenda
The sessions will cover a wide range of topics on
engaging customers and driving growth
May
2023
About #GROWTH
#GROWTH is a community for B2C CRM, product, and growth marketing professionals focused on customer engagement and growth. The #GROWTH program provides the individual with access to a large, globally community, courses, and learning resources.
#GROWTH members also get priority invites to other conferences and peer learning events.
